Please check the goods immediately upon receipt for any transport damage. If the packaging or carton is visibly damaged, make sure to have the damage confirmed by the delivering driver. You should still accept the goods – damaged individual parts can usually be replaced quickly and easily.

If something is not in order, please send us an e-mail with photos along with your customer, invoice, or order number to info@stabilezelte.de . Once we have received and reviewed your documents, we will contact you immediately.