FAQ – Frequently Asked Questions
There are many questions surrounding the topic of gazebos. Here we have compiled frequently asked questions and their answers.
You are also welcome to receive free and non-binding advice from our tent experts at any time.
Top 3 Questions
We offer the option to have our pop-up gazebos individually printed — with the exception of PVC covers. You can have the valance (roof overhang), sidewalls, and half-walls printed, among others.
For further information or a detailed quote, feel free to contact us anytime via email. We look forward to hearing from you!
Detailed information about printing can be found here .
As a private customer, you are entitled to a statutory 2-year warranty from the receipt of your order. This applies to the condition of the goods at the time of delivery.
Please note that the warranty expires if damage occurs due to external influences, improper use, or third-party interference. The warranty also does not cover unauthorized modifications or tampering with the products.
PE (Polyethylene)
Polyethylene is a plastic-like material commonly used for tarpaulin covers, for example, to cover wood. Our PE tarps are 100% waterproof thanks to the heat-sealed seams in the roof area. This material is ideal for occasional use as it is very lightweight and easy to store. However, it is not UV-resistant for long-term use and therefore not suitable for regular or permanent use.
Polyester
Polyester is a fabric-like material that is coated with PVC on the inside of our polyester roofs and sidewalls, making it 100% waterproof. The material feels high-quality as it hardly wrinkles and remains almost silent in the wind. The seams are stitched, which in rare cases can allow small amounts of water to penetrate at the seam lines until the seams swell and seal. If necessary, a seam sealer can be used. All seams of our gazebos are heat-welded from the inside and therefore 100% waterproof. Polyester is not UV-resistant for long-term use but provides some UV protection to extend durability and is suitable for occasional use.
PVC (Polyvinyl Chloride)
PVC is an especially robust and durable material often used for truck and trailer tarps. It stands out for its resistance and UV stability. The seams are welded and therefore 100% waterproof. PVC is also repairable – suitable repair kits are available. In case of major damage, the material can be professionally welded. PVC wrinkles less and makes no noise in the wind. We recommend PVC tarps for regular or permanent use as they are particularly weatherproof and durable.
